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Receptionist

An integral role to the “front of house” experience at the Executive Offices, the Receptionist provides general office support with a variety of clerical activities and related tasks. While delivering the most refined “first impression” to visitors and callers, the Receptionist will be responsible for answering and directing incoming calls, handling mail distribution, composing and assembling correspondences, fulfilling the requisition of supplies, and assisting with project development.

 

DUTIES AND RESPONSIBILITIES:

  • Answer telephones and direct callers to the appropriate associate and taking/retrieving messages for various personnel.
  • Greet and assist guests upon entering the office with confidence and cordiality, providing them with a welcoming environment and comfort while in the waiting area.
  • Compose written correspondence including memorandums, announcements, tracking reports, and presentation materials.
  • Respond to client and corporate correspondence in a timely manner.
  • Monitor facsimiles and distribute to appropriate parties.
  • Assist key management with accomplishing project goals, proactively ascertain opportunities to provide assistance.
  • Assist with the procurement of employee uniforms, marketing materials, and supplies for remote Concierge Desk locations.
  • Execute errands and special projects to support office and client-facing needs.
  • Maintain a safe, clean, and accessible front office area, as well as a well-stocked coffee and convenience station.
  • Coordinate the pickup and delivery of mail services and ordering, receiving, stocking, and distributing office supplies.
  • Contribute to a team effort by accomplishing related results as needed.
  • Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner.
  • Respect the privacy, information, perspectives, priorities, time, and resources of each associate and client.
  • Maintain familiarity with VIP Client Service offerings, monthly newsletter inclusions, and any marketing materials available to clientele, providing answers to inquiries, as needed.
  • Maintain regular attendance and highest standards of personal appearance and grooming, in compliance with Tillinger’s standards, as required by the employee handbook.
  • Additional duties as assigned, as they pertain to making a small office run smoothly.

 

REQUIREMENTS AND QUALIFICATIONS:

  • Graduate of an accredited college or university preferred.
  • Minimum 2 years experience in front office administrative services (hotel, hospitality, and service industry preferred).
  • Proficient word processing and strong computer knowledge including programs such as Microsoft Word, Excel, and Outlook.
  • Strong oral, written, listening, and organizational skills.
  • Self-motivated and ability to multi-task while remaining composed and approachable.
  • Positive, outgoing, and attentive demeanor.
  • Ability to demonstrate a history of proven reliability and consistency.
  • A genuine passion for providing excellent service.

 

BENEFITS:

  • Paid Training
  • Exciting Work Environment with a dynamic team
  • Paid Sick & Vacation Time 
  • Paid Holidays Off
  • 100% Company-Paid Individual Healthcare Premiums
  • 401(k) Plan
  • Special Industry Perks & Savings!
  • Generous Referral Bonus Program

This position is full-time, 40 hours per week. Hours are 8:30am-5:30pm, Monday - Friday, 1 hour lunch break.

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