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Overnight Concierge

For more than 20 years, Tillinger's has provided distinguished Concierge Services and valuable convenient amenities to luxury residence owners!

 With warmth and grace, our Concierges elevate the luxury environments they serve by providing one-of-a-kind hospitality experiences with an extra touch of comfort and convenience to our residents, tenants, and their visitors.

Due to our continued growth, we are seeking customer service-focused individuals to join our Overnight Concierge Team.  We will provide the necessary training for you to deliver our high standards of style, service, and personal attentiveness. You will be responsible for the overall satisfaction of residents and guests by offering warm and friendly assistance and anticipating their needs.
 

RESPONSIBILITIES:

•Consistently provide a rewarding luxury lifestyle experience for our residents and their guests through helpful, attentive, and courteous interactions.

•Greet all residents and guests confidently and cordially upon entering the property; announcing and registering guests and vendors/contractors.

•Facilitate special requests to include  ground transportation, dining reservations, spa and salon appointments, tickets to major events, accommodations, discount admissions, local area information and maps, and other convenient services.

•Follow emergency procedures as directed in the property manual.

•Peer Training

•Addition duties, as needed.

 

BENEFITS:

•Paid Training
100% Company-Paid Health Insurance Premium on BCBS network (Full-Time)
•401(K) Option
•Uniform Provided
•Growth Opportunity
•Special Industry Perks & Invitations!


REQUIREMENTS AND QUALIFICATIONS:
•High School Diploma or equivalent; College Degree Preferred.
•2+ years experience in high-impact guest service operations.
•Exceptional verbal and written communication skills.
•Proven ability to successfully resolve issues.
•Self-motivated and ability to multi task while remaining composed and approachable.
•Strong computer skills, including Microsoft Word, Excel, and Outlook.
•Professional appearance with a positive, outgoing, and attentive demeanor.
•An awe-inspiring passion to provide assistance and enhancing the lives of others.

 

Overnight positions are 11pm-7:30am. Please only apply if you meet the above qualifications. 

Current openings include both FULL and PART-TIME positions for this role. If you are only interested in PART-TIME, please be sure to note that on your application.


If you are looking for an opportunity to work among a dedicated team of professionals in an environment where your individual contributions are recognized, consider Tillinger's Concierge!

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