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Concierge Runner (Weekends)

Do you enjoy customer service and being "on the go"? This position is for you!

 

Tillinger's Concierge is looking to hire a part-time Runner for a beautiful residential site in Boston's desirable Back Bay! The Runner is responsible for providing mobile support to the Concierge: delivering packages, dry cleaning, and notices, assisting residents with baggage and other items, supervising moves, and performing various other job functions in accordance with resident requests and within property operation guidelines.

 

YOUR STRENGTHS ARE:

  • Empathy. You have the ability to put yourself in others' shoes and treat others how you would like to be treated.
  • Organization. You are able to meet deadlines and follow-up in a timely manner, all while juggling multiple tasks.
  • Driven. You find ways to enhance your service delivery and resident interactions.
  • Communication. You are clear and professional in verbal and written correspondence.
  • Professionalism. You make sound decisions and uphold boundary standards and expectations.

WHAT YOU'LL DO:

  • Provide desk coverage for meals and breaks, acting in the capacity of a Concierge.
  • Facilitate the sorting, delivery and distribution of packages and dry cleaning to residents.
  • Greet and assist residents and guests upon entering the property and curbside when needed and with confidence and cordiality.
  • Remain mobile and attentive to resident needs as opportunities present themselves.
  • Maintain cleanliness of all areas including entryway, doors, lobby, and waiting areas in a neat, clean, and organized manner.
  • Train peers , as needed.

REQUIREMENTS:

  • Savvy computer skills.
  • Outstanding communication skills, both written and verbal.
  • High school diploma or equivalent
  • Commitment to Saturdays and Sundays, 10am-6:30pm.
  • A sharp professional appearance.

PREFERRED EXPERIENCE:

  • 1+ year of experience in a hospitality, retail, hotel environment.
  • College degree or coursework.
  • Prior experience in front of house position.

WE OFFER YOU:

  • Paid Training (tailored to your learning style)
  • Convenient MBTA accessibility
  • Paid Sick & Vacation Time
  • 401(k) Plan
  • Special Industry Perks & Savings!

SCHEDULE: Saturdays & Sundays, 10am-6:30pm

 

This site is MBTA accessible via the Orange or Green Line. Parking is not provided.

 

Interested candidates are encouraged to apply!

 

**We conduct criminal background checks**

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